Trip.com is a rapidly expanding international one-stop travel service provider that operates in 27 countries and regions and is available in 20 languages. Trip.com has a large hotel and flight network, with over 1.2 million hotels in 200 countries and regions and over 2 million individual flight routes connecting over 5,000 cities worldwide. Trip.com’s world-class 24/7 English language customer service, as well as additional centres in Edinburgh, Tokyo, and Seoul, contribute to the company’s goal of “creating the best travel experience” for its millions of customers around the world.
What Exactly Is Trip.com?
Trip, founded in 1999, is one of the industry’s oldest companies. It provides almost everything you might need while on vacation, whether you are booking a flight with a favourite airline, looking for a hotel overseas, or renting a car. The best part is that all of this is available at a significant discount. Trip, as an international company, operates in nearly 200 countries and covers nearly all regions. Trip provides excellent discounts and offers as a result of its extensive hotel network and flight network connecting 5000 cities. Furthermore, the website supports nearly 44 languages in order to meet the needs of global customers.
Even though the company has grown significantly, you may be wondering if it is legitimate and trustworthy.
Is Trip.com a genuine website?
Trip.com is legitimate and not a scam. This is why:
This website is owned by Trip.com Group, a NASDAQ-listed company.
Over two decades in business suggests that it is not a shady operation.
Its extensive hotel and flight network suggests that other businesses trust the company.
The company currently employs over 45,000 people, indicating that it is a well-established business.
Reasons to Book Your Trip with Trip.com
Here are some of the benefits of using Trip(dot)com to book services:
Trip deals are less expensive than booking the same service directly from a business.
There are numerous options to compare and select from.
You can book hotels and vacation rentals in other countries from the comfort of your own home.
You can plan your entire trip and manage your finances from a single website.
Trip claims to have the best prices. If the same deal can be found elsewhere for a lower price, the website claims to refund the difference.
Tips for Booking Services Wisely While Traveling
Here are a few pointers to keep in mind when booking services on Trip.com:
Read the Trip reviews of other customers who have used the same service.
Check airline reviews outside of Trip(dot)com to see how trustworthy they are. Don’t be afraid to pay more for dependable options.
In an emergency, do not book flights through the website. Obtaining them directly from the airline will allow you to quickly reschedule it in the event of a cancellation or delay.
Refunds can take up to a week or more, depending on the situation. Make sure you have an emergency fund set aside to cover this.
Prepare a contingency plan to deal with unforeseen events
Give the customer service team as much information as possible about your complaint so that it can be resolved as soon as possible.
Only reserve hotels and car rentals a few days before your trip to avoid having to request multiple refunds if your plans change.
How to Get in Touch with Trip.com Customer Service
If you prefer to call customer service, you can find phone numbers on Trip.com’s help page. Details vary by region and country, so call the appropriate number for more information. The quickest way, however, is to contact Trip customer service via live chat. To contact a representative, please follow these steps:
Go to Trip.com’s website.
In the lower-right corner, select the headphone (Service Chat) icon.
You will need to sign in, so do so now if you haven’t already.
Select the option for which you require assistance.
When the Trip chatbot greets you, send any random question or query.
Take Advantage of Your Vacations
Vacationers will find everything they need at Trip. It does, however, have some drawbacks. With some knowledge about selecting a deal on Trip.com, you should soon be one of the many satisfied Trip customers. If the deals do not appeal to you, simply look at the alternatives.